Operation and maintenance services

Main contents of data center machine room maintenance service:

1. Warranty of hardware equipment (if the warranty period of equipment in the computer room has expired, replace the original parts free of charge in case of hardware failure)

2. Software version upgrade, virus library upgrade, URL library upgrade (after the warranty, the security equipment manufacturers will no longer provide free upgrade services, and new viruses and attacks will not be able to detect and intercept; this service will be restored after maintenance)

3. Monthly machine room inspection service (regularly inspect the equipment to find out the hidden dangers as much as possible and ensure the stable operation of the equipment. At the same time, it will put forward targeted early warning and solutions to enable customers to prevent in advance and minimize operational risks.

4. Emergency response service for emergencies (in case of sudden failure, deal with it on site at the first time)

5. Spare parts warehouse (vulnerable parts of main equipment: hard disk, memory, power supply, etc. shall be prepared in advance, and they shall be replaced at any time in case of problems)

6. On site service (according to customer needs)